hello there,

You can earn chops by scanning your receipts from in-store purchases using our web-based App at order.saladstop.com.sg or automatically when placing orders online via order.saladstop.com.sg. For the types of rewards that you can redeem with your chops, please see the Terms & Conditions of each respective reward in the SaladStop! web-based App.

SaladStop! rewards can be redeemed in-store at any of our outlets using our web-based App at order.saladstop.com.sg or online at order.saladstop.com.sg.

Chops have 6 months validity period and rewards have a 3 months validity period.

For security reasons, SaladStop! receipts are valid for only 48 hours. In addition, users are only allowed to scan a maximum of two receipts per day. In order to avoid missing out, please scan your receipts as soon as possible. To help you with this issue, please send an email to  support@saladstop.com.sg along with photos of the receipts that you are not able to scan and screenshots of the issues you are facing.

For security reasons, SaladStop! receipts are valid for only 48 hours. In addition, users are allowed to scan a maximum of two receipts per day. In order to avoid missing out, please scan your receipts as soon as possible. To help you with this issue, please send an email to support@saladstop.com.sg along with photos of the receipts that you are not able to scan. Our team will help resolve this issue.

Purchases through 3rd party delivery services such as Deliveroo, Foodpanda and Grabfood are not eligible for chops. The SaladStop! rewards program is only applicable for purchases in-store or through the SaladStop! pre-ordering platform.

The SaladStop! rewards program cannot be stacked with other discounts simultaneously. For example, if your transaction has the OCBC 10% OFF discount applied to it, it will not be eligible for chops.

Our native app is no longer in use so please make sure that you are using the SaladStop! web-based App at order.saladstop.com.sg. When scanning the receipt, please ensure that the receipt has been placed on a flat surface and in a well-lit environment. If you still encounter issues scanning your receipt, please send an email to support@saladstop.com.sg along with a photo of the receipt and a screenshot of the issue you are facing.

In this case, the payment has left your card and is in currently waiting in a 3rd party payment gateway for order confirmation. If the order is cancelled/auto-cancelled, this money is not received by us and will be returned to you within 7-10 business days.

Unfortunately not yet. We are working on finding a healthy source of gluten-free wraps.

SaladStop! is free from MSG, artificial colouring, preservatives and taste enhancers.

We only use premium extra virgin olive oil or sesame oil  

Our ingredients are not certified organic, but we always strive to source high quality and locally grown foods. For example, we use local hydroponically grown pesticides-free kale and local cage-free eggs.  

All our lettuce is triple-washed and dried in industrial spinners. Our partners uphold the highest hygiene standards, and all products are delivered in refrigerated trucks and stored in large cold rooms to ensure ultimate freshness, moisture, and texture. 

The falafels are baked and then fried. The veggie patties are baked. 

After checking out a signature or create-your-own order, a pop up will appear and you can choose to save it as a favourite with a customisable name. These favourites will be saved to your account and you may order them again quickly without the hassle of re-customising to your preferences every time you order.

After selecting a store to pick up from or address to deliver to at order.saladstop.com.sg, you will be prompted to choose “ASAP” or “Schedule for Later”. Please select the date and time of your advanced order to proceed.

To place a delivery order, please visit our website at https://order.saladstop.com.sg/. On the homepage, navigate to the “Delivery” tab and enter your address details. Please provide either your street address or postal code, and choose your address from the search bar. Additionally, please also input your block/floor/unit number, building name, and special delivery instructions if applicable.

To place a pickup order, please visit our website at https://order.saladstop.com.sg/. On the homepage, please navigate to the “Pickup” tab and select the desired outlet from the list of options. If the outlet you wish to order from is not listed in the dropdown menu, please click on “other stores” to view the full list of available stores.

To begin your order, please visit our website at https://order.saladstop.com.sg/. Upon arrival, you will be guided to either register for a new account or sign in using your email address and contact number. During the checkout process, you will be prompted to securely tokenize your credit card information for a one-time transaction.

The $1 dollar charge is a temporary authorisation charge that is used to validate your credit card which is returned to you within 7-10 business days. This one-time step will only be performed when you first add your credit card or switch to a new one.

Please inquire with our outlet manager prior to ordering. Each salad or grain bowl is tossed in fresh mixing bowls. Please also request that your Salad artist chop your salad on a fresh chopping board. We cannot guarantee that there has been no cross-contamination. 
You may also inquire with our company nutritionist jessica@saladstop.com or WhatsApp +65 8897 1539 

Mushroom soup and Seafood Chowder.

We do not use low fat mayo, but most of our mayo-based dressings contain yogurt to lower the kcal and add probiotics.  

Our lowest calorie dressings are Thai Turmeric and Smoked Pimento (< 40 kcal per serving). Our lower calorie dressings are Indian Spiced Yogurt, Korean Chili Vinaigrette, and Tahini (< 80 kcal per serving). We have many dressings under 100 kcal per serving.  

The bread sticks and crackers are NOT gluten free, they are vegetarian but NOT vegan – they contain egg.

All cheeses at Saladstop! are suitable for vegetarians.

We recommend the Earth Bowl, Game Changer, Habibi or CYO that allows you to choose from over 50 vegan ingredients plus a large variety of dressings.
Try our new nutritional yeast and nut based “cheese” topping!  

Yes! Do look out for and . Please request that your Salad Artist chops your salad on a fresh chopping board as well.

Please click on the meal / product to view the nutrition information. You can also create-your-own meal and compute your very own nutrition information.
For more recommendations and information on different diets please contact our company nutritionist at: jessica@saladstop.com or WhatsApp +65 8897 1539  

On the CYO page, please click on the ‘i’ button on any ingredient. Below the ingredient name you will find the carbon footprint information.

Alternatively, you can view this information on our online menu.

In 2020, the SaladStop! Sustainability team completed an assessment to estimate the carbon footprint of our salad ingredients. SaladStop!’s carbon information is presented as a carbon dioxide equivalent (CO₂e). A CO₂e approximately reflects the emissions from all different greenhouse gases associated with the production of an ingredient.

We referenced secondary sources to calculate the carbon footprint of our ingredients. Please visit go climate+ webpage for further information.

For now, carbon footprint information is only available on the SaladStop! pre-order – order.saladstop.com.sg and on our online menu.

To ‘go climate positive’ means to go beyond carbon offsetting. The option compensates for the greenhouse gas emissions required to produce a SaladStop! order and removes additional CO₂ from the atmosphere via a mangrove reforestation project in East Java, Indonesia.

The ‘climate positive’ surcharge on the pre-order is 1% of the total meal cost (excluding any discount or delivery charge), rounded up to the nearest $0.1. It removes approximately 20x more CO₂ from the atmosphere than required to make the order.

The ‘climate positive’ surcharge in-store is set at $0.20. This is equivalent to approximately 1% of an average order cost and removes up to 20x more CO₂ from the atmosphere than required to make the average meal.

Handprint is a Singapore-based green tech firm, helping us make positive impact easy and effective. At the end of each month all proceeds from the ‘go climate positive’ opt-in will be directed to Handprint. Handprint are working with Yagasu, one of the most experienced mangrove reforestation NGOs in the world. Please visit go climate+ webpage for further information.

The majority of our takeaway packaging, including our takeaway salad bowls, are made of 80% recycled PET.

We encourage customers to participate in our Bring Your Own (BYO) campaign. We offer a free standard topping when a customer brings their own bowl. Upon purchase of a hot beverage or smoothie, a 50 cents discount is provided to customers who bring their own cup.

We have also partnered with barePack and Muuse to make eco-friendly takeaway (at all SaladStop! outlets) and delivery (on third-party delivery platforms) possible too.

We encourage customers to be a part of the plant-based movement. Approximately 80% of our salad bar is plant-based. In addition to our vegan signature menu items, this allows for more than 85 million plant-based salad, wrap or grain-bowl options.

As part of the Green Everyday campaign ordering a vegan salad, wrap or grain-bowl at SaladStop! entitles customers to an extra free topping.